On a recent business trip with our Malaysian licensee, PDCMSB - Performance Development Consultants, Ron was interviewed by Malaysian national paper, News Straits Times, on how Success Formula makes KPIs effective.

"Most organisation fail to engage their stakeholders in identifying their KPIs, and more often than not, such indicators are not tracked on a regular basis."

"People tend to think that having KPIs is the end of the story when actually it's only half, if not quarter of the story.  The key is really the people who are going to make the KPIs happen."  Read more...

Wednesday, May 19, 2010