A large infrastruture construction Alliance, working on a significant roading project north of Wellington, recently engaged Success Formula to examine their HSW performance and deliver the following outcomes;
LEAD METRICS measuring culture
SAFETY ROADMAP to achieve excellence
CROSS-FUNCTIONAL TEAMS working together on safety
CONTRACTORS and STAFF living practices and policy
CAPABILITY and ‘know how’ across the Alliance to implement safety change
Construction - major projects
"We went with this programme as it focuses on delivering measureable change; it’s culture change… but on speed!"
Through implementing the Success Formula methodology, this large organisation were shocked to identify $2.3 million spent in time alone, managing HSW by their front line staff and supervisors in the past 12 months (this was outside of the cost of a HSW team and remediation).
In the first eight weeks of the planned 6 month Safety Excellence Programme, they bought together staff and contractors to codify a common safety standard and build capability to achieve a generative safety culture.
Early success was seen in the first construction team they engaged. Quick wins identified and implemented included improved construction vehicle lighting policy, improved feedback on “improvement card system” and clarifying HSW team working protocols. Management noted increased engagement, ownership and accountability on safety in that team.
Front line managers and HSW management were also engaged from the start. Previously poor accountability was a common theme, but now the visibility of a Safety Roadmap and associated metrics has increased management attention towards safety. This is seen through the involvement of cross functions in safety actions (for example, procurement discussing with front line leaders how to improve sub-contractor engagement).
Establishing a common vehicle to engage and voice their concerns, for all in the decision making and delivery chain, from design to engineers, procurement to human resources and construction teams to sub-contractors, is resulting in a safer construction project and one which will deliver to its promise to build a safer community.
Management are delighted that through worker participation in effective measurement, generation of management insights, they can now monitor effective safety strategy, providing the roadmap for governance to raise performance.
“The Everyone On-board programme is such a refreshing way to achieve high-performing health and safety behaviour and outcomes. We went with this programme as it focuses on delivering measureable change; it’s culture change… but on speed.
In using this approach, the senior team was shocked to identify $2.3 million (in 12 months) wasted in time alone, managing HSW by front line staff (outside the cost of a HSW team and remediation). It is pleasing to see, however the change and we have now recorded our 2nd month of zero harm.”
Alliance Health and Safety Manager, 2015