LIMITED TIME OFFER – Staff survey and follow-up business coaching

Delivering best practice
safety culture.

In this time of operational disruption operators are struggling with a variable work or freight task, new processes, and keeping staff motivated and informed. This offer will help transport leaders quickly get staff feedback and insights to make informed decisions and improve productivity.

Some of the brands we've worked with

The importance of safety leadership during change.

Safety is vital to every business. We all want to make sure that our employees, our customers and our partners wellbeing is paramount. Having a safe work environment is required by law — especially in the highly-regulated transport and logistics industries.

But how do you maintain or improve a culture of safety when your business is constantly facing change? A new contract, rapid growth, changes in family businesses, integrating new processes and technology — the list goes on.

A change to any of these aspects of your business can have an adverse effect on workplace health and safety, let alone when multiple changes are taking place. That’s where a proactive approach to leading safety and managing risk within your business is critically important. But where do you start when it comes to changing and improving your safety culture?

Introducing Traction

Twelve years in the making and with close collaboration from government, industry leaders, and international best practice professionals – Success Formula’s Traction program is designed to help problem solve your safety culture. It’s more than a leadership program for management — it makes a leader out of everyone.

With all levels of your company taking ownership and responsibility, everyone is empowered and inspired to work to the same goals: safer, happier people and a stronger business.

Good Safety Culture

You may have the safety policies and procedures in place to be health and safety compliant, but are they being followed properly? Are they being clearly understood? Are new staff being trained correctly when onboarded?

That’s where good culture can really influence health and safety. Everyone buys into the mindset and is committed to the cause. When a culture of safety is respected and valued by everyone in your business, it becomes the backbone of high performance.

who we are

Success Formula is part of a broader Australasian NTI Sustainability Risk Management Team, drawing on a wide range of transport and logistics experts.

The Team

Our Licenced Practitioners and Specialists use their varied specialist skills to enable the effective deployment of our programmes in a variety of applications.​

Jenni Ross-Janett

Consultant

Kelly McLuckie

Consultant

Christopher Hogarty

Chief Sustainability Officer, nti

Contact Us

Get In Touch

Our Licenced Practitioners and Specialists use their varied specialist skills to enable the effective deployment of our programmes in a variety of applications.​

Your Questions

Frequently Asked Questions

Traction is a specialised Transport and Logistics programme to engage staff and measure perception of operational and safety performance using our unique formula, and then focus everyone on constructive improvement. Traction is designed to help problem solve safety culture; it doesn’t just test the existence of policy/process, but instead focuses on current practice and beliefs.

Traction 3600 insights and benchmarks, together with tailored training modules, provide a platform for people to solve current business challenges. The consequent interventions and training are practical, solution orientated and designed to both further engage teams and build business skills.

No. Risk surveys and programmes are great for evaluating the safety processes and policies in place but do not tell us if your people walk the safety talk.  Traction looks at the application and execution of those things and is a far deeper insight with the ability to help tackle change.

You may have the safety policies and procedures in place to be health and safety compliant, but are they being followed properly? Are they really understood? Are new staff being trained correctly when on-boarded?

When it comes to risk management and safety, changing equipment and systems is just the beginning. When a culture of safety is respected and valued by everyone in your business, it becomes the backbone of high performance. People and behavioural change are what will really shift safety culture and help lift health and safety standards.

Traction helps you understand your safety and operational performance (across roles and branches), where you perform well, your limiters/opportunities for improvement and where you sit compared to others in the transport and logistics industry.  Our expert facilitators then work with you on solving priority challenges (bringing industry best practices, planning tools and templates, and rolling up our sleeves to help).

Twelve years in the making and with close collaboration from government, industry leaders, and international best prac tice professionals – NZI Traction is a program designed to help problem solve your safety culture. We want to help you to get traction and gear up your business.

We are aware of the current limitations in customers’ working environment as a result of COVID-19. As elements of the Traction propositions typically involving face to face on-boarding and attendance on site, we have adapted the proposition to support remote zoom delivery via Traction Swift service.

Traction has been rolled out to over 120 businesses throughout Australia and NZ; these range in size, task (from carriers of bulk freight, livestock, dangerous goods to civil construction and manufacturing/distribution companies) and business structure (corporate through to family owned).

We typically work with businesses with 15+ powered units, often family run, and those experiencing significant change, such as growth, new technology or performance challenges. Smaller businesses should talk to us for the right approach for them.

The Traction program is delivered by Success Formula (see website disclaimer).  Having worked with over 6500 leaders and their staff through our 11 year partnership, this company consistently deliver.

Traction is a fee for service offering. A customer of NZI could be eligible to take part in Traction, Traction Swift and Traction Plus at no cost – enquiries to the Fleet Risk Management team.

There are a number of different delivery options available for Traction, in addition to any special campaign offers;

Traction Swift, starts to understand key challenges, by conducting a 360-degree company-wide survey using the unique formula, and unpacking your results and recommended actions. All reports include industry benchmarking information. This takes between 5 – 10 hours of a leaders’ time and 15 minutes for each staff member (to do the survey).

The full Traction programme follows on from this and includes a customised onsite workshop, focused on solving current business challenges, offering a number of coaching options.  This workshop can involve a variety of people from different parts of your business.

Traction Plus follows on from this with six hours of tailored coaching (to be used as the client chooses) to help implement change, and a pulse check half way through the year to monitor progress.

Traction is intended to be an ongoing programme, with annual measurement enabling continuous staff engagement and improvement.  In subsequent years the fee for service programme components will continue to be tailored to meet your current needs.

As a specialist in transport and logistics, NZI purpose is to “make your world a safer place”. We are bringing something unique to the industry, leveraging our deep specialist knowledge. NZI is looking for new ways to add value to customers to ensure safer drivers, better businesses and a safer industry.

Traction is separate to the NZI insurance process, and the information is not used to set premium prices.  The results are for the benefit of the customer to improve their business and the Traction service is there to help.

Implementing steps to improve the operation, the safety processes and culture will have a positive impact on the transport business. The program aims to reduce risk, improve equipment care and create better safety outcomes, all of which can lead to a reduction of claims – reducing premium pressure.

Brokers are also welcome to be involved at all stages of the programme too.