Setting up Driver KPIs

Outcome:

If you want to understand more about KPIs and how they’re set up, then this module is for you.

In the next few minutes you will learn:

• Why KPIs are important and how to ensure they drive performance
• What success in the transport industry looks like and which metrics can help measure it
• How to set up individual goals for your staff

Activity

Work out sample individual goals for young drivers that can support your overall business objective.

Using the template provided,

1. Identify the business goals
2. Identify some individual goals to support these
3. Think if how you would measure against them.

This could be for a driver or another team role.

Hint: talk to a senior leader if you get stuck.

Reflection

Do you feel the module has helped you understand the purpose and benefit of individual KPIs, how to set them up and measure them?

Tell us about what has changed after putting the learnings from the module into practice.