What the hell is Change Management?

I need steps to follow when I'm told to implement change.

This is a common problem in the transport industry - 70% of all change efforts fail. Let’s learn how to make yours a success.

Outcome:

If you want to know where to start with introducing change to your team, this module is for you.

In the next few minutes you will learn:

  • What is change management - its forms, goals and benefits
  • How to facilitate change successfully
  • What the ADKAR methodology is and how it can help structure your change process

Module Plan

LESSON: What is change management

Activity

Reflect on a change you've had to implement with ADKAR.

  • Think about a change that you've witnessed or implemented recently.
  • Using the template in the supporting documents, reflect on the points of ADKAR.
  • Which steps were followed, and what could be improved?

Reflection

Did the module help you identify areas of improvement in your change management capabilities?

Tell us about what has changed after putting the learnings from the module into practice.

Resources

Reflections

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